Our order process

You might browse the main steps to be capable of ordering the products below:

We approve all orders with the suitable products below

• By the availability of raw products, we can provide based on your requests in terms of product samples and even net content.
• This can be ordered with a minimum of one ton.
• The raw products make sure of national and foreign standards. While ordering, we can offer the origin, manufacturing unit, and engineering parameters.
• As soon as you want to accept the last order and make payment, we should be in charge of preparing the order, testing, packaging it, and transferring it to you.
• Reconnect international companies might keep track and update the order status daily for clients to follow. Even video calls so that you should track your order easily and rapidly.

Apart from it, we offer you a professional packaging service. With a certain number of orders, we will design and opt for suitable packaging that meets your standards. Let’s keep in contact with us via email: sales@reconnect-rice.com to get the information about minimum orders.

2. Our roles

• First of all, our company will be in charge of offering the product based on the client’s requirement. Consists of product ingredients, technical specs, design, packaging, and shipping.
• Before the product is packed, throughout the process, we can support images and call daily to keep updating the product in specific detail.
• We could convey that the requirements are suited, trusted, and you admit confirming the delivery.
• The order can be announced and tested once before delivering it to your place.

Payment Policy

1. Orders under 20,000 USD with contract

1.1 Wire transfer form

At this time, all big and tiny banks throughout our country assist with a wire transfer. In this case, you should own a bank account. Moreover, you can get the money transferor’s detail like

• Customer name – It is similar to the bank account’s name and has no accents. (Mrs. Lan Phuong)
• Bank account number: (Reconnect International company)
• Swift code: Used to determine the sender’s bank, every bank can get a code to differentiate it from different banks across the globe.
• Phone number and address to keep in touch with a customer:

Address: 209 An Duong Vuong street, Phu Thuong Ward, Tay Ho District, Ha Noi city.

Phone: (+84)877565555

Main note:

• ****Be certain and not to get issues with the transaction; you might keep in touch with your bank, or call to confirm with our company by the phone number: (+84)877565555
• The bank transfer procedure can operate for up to three days. Then, this can last around four hours to transform from international currency to VND.
• Money transfer and withdrawal through wire transfer bring the benefit that your money can be under the type of USD that is super handy for the payment procedure.
• However, the transfer fee is quite pricey, and there are a large number of agreements since it can move via a lot of various banks. Fees between 30 and 50 dollars (based on the amount you can withdraw)

1.2 Money transfer through Western Union and Moneygram

• Western Union and Moneygram are rapid foreign money transfer services.
• You want to declare the privacy information of the sender, customer, passport number, and account number.
• You need to pay the remittance fee and transfer the amount to be sent to the transaction. Give the money transfer code to our company.

Main note:

• While transferring money by taking this service, you should declare the legal target of money transfer and the reason for transfer. For instance, payment with the order of fragrant rice with code RST25 for Reconnect International company.

1.3 Paypal

• ****You have to pay by PayPal: assist payment rapidly and comfortably.
• You might add the bank account and credit card to pay for our company.

1.4 Money transfer via the third party

Collaborators or familiar people who represent you across Vietnam will be in charge of payment to Reconnect International with specific regulations.

2. Orders over 20,000 USD with contract

2.1 Commercial representative

• We trust money transfer via the third legal-commercial representative.
• Our plant/or clients can interact via the third party – the individual who does the service as authorized.
• The activity can be regulated by Vietnamese law under Clause 11 article 3 of commercial law 2005.
• Apart from it, that is even generalized below Anglo-American law under the firm’s initiative. French law: Agent commercial, and German law.
• The advantage of this payment form is limiting potential risks and assisting parties’ advantage while closing the price. The intermediary can be a merchant and possess the legal circumstance independent of the service hirer and third party.
• This assists in boosting the product’s security, and the double parties might rapidly carry out the sales contract agreements.

2.2 Letter of credit

You create a written extra payment commitment from the bank to the advantage of L/C. The party of Reconnect International can be in charge of offering the items below

• Display the documents’ set by L/C
• Present that our company meets the obligation to offer great goods and services for a particular time in L/C
• Our company can complete the obligation to convey items or services, make documents, and show the documents’ set to the bank for the time identified for payment.
• Around the bank’s L/C request, we can offer the compulsory contents involved in the double parties’ contract like draft, product name, invoice, and so forth.

Warning:

We could pay L/C under the leading 30 banks across the globe. In Particular, we specifically collaborate with Vietcombank.